My youngest daughter just completed her latest surgery; a mere tune-up of sorts compared to her past dramatic health history. However, this rant has nothing to do with her oral surgery... rather it is all about another form of inflicted pain: Payment of Services Rendered.
Of nothing else, my experience has taught me the value of due diligence when it comes to insurance coverage. It is an extremely arcane world, understood only by its sordid designers. They talk of "EOBs,In Network versus Out of Network, co-insurance,co-payments, and maximum out of pocket costs." And...those are the things that I understand! I was confident in my prepratory efforts and expected all players in this health care game to claim victory. Fat Chance!
Regretfully, the pain I referenced earlier came from a most unexpected site. The female keepers of the finances! Oh sure, it is all fun and games at the front office and in the back exam room. In fact, one couldn't help thinking that the oral surgeon might be akin to Captain America. The supporting cast was also accomodating, professional, and slapped on their best patient advocacy faces,(which included dazzling-white bleached teeth). And why? Simple...the money for service deal hadn't gone down yet. Make no mistake, they WERE helpful in the "I will show you HOW to get the money so I can quickly take if from YOU and then get GRUMPY" category. Well...maybe grumpy is a tad severe. How about: deliberate indifference! That ticket is even worse...at least, grumpiness takes a little forethought! You see, my daughter had a little post-op complication requiring attention. Their response, "I am sorry, what did you say her name was again?" Seriously...
So next time your scheduled for a some time "under the knife", enjoy the joyous preliminaries, because after your cash will soon be parted, you will continue be sliced up! Tragically...typical!
Remember...take as directed
blake
Wednesday, August 11, 2010
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